tours & travel, wildlife tours, adventure travel and general
travel to Australia, Southeast Asia, South America and Alaska
FLU AND TRAVEL INSURANCE
preferred travel insurance Travelex
has released the following information about Swine Flu and travel
The recent and evolving events associated with the Swine Flu outbreak
in Mexico and elsewhere are affecting travelers in many ways across
the globe. Listed below are situations which may result from the
Swine Flu news and how it affects your clients' Travelex insurance
plans: Travel Basic, Travel Select, Travel Max, Travel Plus and
If a traveler
gets sick with the Swine Flu:
Current insured travelers who become
ill would be eligible for coverage under the trip interruption,
medical expense and evacuation benefits of their plan up to the
limits of the policy and subject to its general terms and conditions.
If you are aware of any insured passenger in Mexico with flu-like
symptoms or who has been admitted to the hospital, please make sure
to contact the applicable assistance company listed to the left
and contact information is also stated on the traveler's Confirmation
If a traveler is contemplating cancellation:
Insured customers that are considering
cancellation or have canceled arrangements due to travel restrictions,
warnings or general fear of traveling, whether to Mexico or elsewhere,
are not eligible for cash reimbursement under the provisions of
Insureds who purchased the Cancel for Any Reason upgrade will be
eligible for Trip Cancellation coverage under the provision of the
Specific to the Travel Select and Travel Max plans: Should the destination
airport close and insured customers are unable to reach their destination,
the cancellation benefit for losing 50% or more of their covered
trip may apply, assuming all terms and conditions of the benefit
If a traveler is being quarantined:
Quarantine coverage is included
under Trip Cancellation/Interruption and Trip Delay benefits in
the event a physician quarantines the traveler/insured for any illness
which prevents traveling.
Quarantine means that the person is restricted to their home or
a medical facility - not restricted from one country or destination.
If a traveler transfers travel dates:
If the insured is allowed to transfer
their travel payments (trip deposits or full payments) without charge,
they can also elect to transfer the protection plan monies on the
booking to the new travel dates as well. Typically the protection
plan monies are non-refundable inside the penalty period but Travelex
is making an exception for this specific case.
Any expenses for change fees to move airfares to the new trips would
not be covered, unless such move was predicated by the travel supplier's
cancellation of the original trip.
Transfers would only apply to trips that are booked within 12 months
from the original departure date.
If the trip cost increases as a result of the transfer, then the
insured will have to make an additional insurance payment to cover
the full trip cost in order to best protect themselves. Note: they
would need to make the purchase within the required time to continue
to receive cancel for any reason, pre-existing condition waiver
and any other benefit with an advanced date purchase requirement.
Cancel for Any Reason Pak
If a traveler has purchased the Cancel for Any Reason upgrade in
addition to their Travel Basic, Travel Select or Travel Max policy,
they can cancel their trip for ANY REASON, up to 2 days prior to
the departure and recover up to 80% of the trip cost.